This Privacy Policy explains how OFB SEYAHAT TURİZM TİCARET LİMİTED ŞİRKETİ, operating the BookTR website and travel services, processes information provided by visitors, customers and agency users.
1. Information We Collect
Depending on the service you use, we may collect identity and contact information, reservation details, passenger information, billing information, communication records, technical/log data and information required to provide tours, transfers and related travel services.
2. Why We Use Information
- To create, manage and fulfil reservations.
- To communicate booking confirmations, operational changes and customer-service messages.
- To process or reconcile payments and refunds through authorised payment providers.
- To comply with accounting, regulatory, fraud-prevention and legal obligations.
- To maintain website security and improve our services.
3. Payment Data
Where card payment is available, payment transactions are processed through the authorised bank or payment service provider integrated with BookTR. BookTR should not store card security codes (CVV/CVC) or full card data unless expressly permitted and technically required by a compliant payment solution.
4. Sharing of Information
Information may be shared only as necessary with service providers involved in your booking, such as transportation providers, tour operators, guides, accommodation or destination partners, authorised payment providers, technical suppliers and public authorities where legally required.
5. Retention and Security
We keep information only for as long as reasonably necessary for the purpose for which it was collected and for applicable legal, accounting and dispute-resolution requirements. Appropriate administrative and technical measures are used to protect information.
6. Your Requests
For privacy-related requests, contact us at info@booktr.com. Additional rights under applicable personal-data law are described in our Personal Data Protection Notice.
7. Contact
OFB SEYAHAT TURİZM TİCARET LİMİTED ŞİRKETİ
Kamerhatun Mah. Hamalbaşı Cad. No:14/14, Taksim / Istanbul / TÜRKİYE
İstanbul, Türkiye
Email: info@booktr.com
Phone: +90 212 252 34 01